JD&CO Privacy Policy

James David & Company & Lightpost
Effective Date: January 1st, 2025

1. Introduction

Welcome to James David & Company ("JD&CO," "we," "us," "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when using our services, including Lightpost, Lightmail, Lightreel, and all other offerings under "The Light Spectrum." By accessing our services, you agree to the terms in this Privacy Policy.

This policy is designed to comply with applicable privacy laws, including the Utah Consumer Privacy Act (UCPA), the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and any future data protection laws.

2. Information We Collect

We collect the following types of personal information:

2.1 Information You Provide

  • Account Information: Name, email, phone number, and business details.
  • Billing Information: Payments processed securely through Stripe or other payment providers (we do not store payment details).
  • Service Data: Content, business details, and integrations necessary for setting up and managing automation.
  • Marketing Preferences: Subscriptions to our newsletters, promotions, and updates.

2.2 Information Collected Automatically

  • Usage Data: Interactions with our platform, including timestamps, features used, and system logs.
  • Device & Browser Information: IP address, browser type, device details, and connection settings for security purposes.
  • Third-Party Integrations: Data retrieved from connected services such as Airtable, Make, and SpyFu.

2.3 Third-Party Data Sources

  • We may collect data from third-party tools to improve our services.
  • We do not resell or distribute third-party-collected information.

3. How We Use Your Information

We use your data for the following purposes:

  • Providing & Managing Services: Delivering automation, integrations, and content generation.
  • Billing & Transactions: Processing payments and tracking subscription statuses.
  • Security & Compliance: Preventing fraud, ensuring compliance, and maintaining security.
  • Marketing & Communication: Sending relevant updates, promotions, and system notifications.
  • AI-Powered Services: Automating content, workflow recommendations, and insights using AI-based tools.
  • Testimonial & Marketing Use: We may use client content and success stories for marketing, case studies, or promotional materials unless explicitly requested otherwise.

4. How We Share Your Information

We do not sell or rent your data. However, we may share information with:

  • Third-Party Service Providers: Airtable, Make, SpyFu, Stripe, and others for service delivery.
  • Legal Authorities: If required by law or necessary to protect JD&CO’s rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Your Privacy Rights

Utah Consumer Privacy Act (UCPA) & Other Regulations

As a user, you have the following rights:

  • Access & Correction: Request a copy of your personal data and correct inaccuracies.
  • Data Deletion: Request deletion of your information, subject to legal obligations.
  • Opt-Out: You may opt out of marketing communications and targeted advertising.
  • Data Portability: Request a structured, machine-readable format of your data.

To exercise your rights, contact us at hey@lightpost.ai.

6. Data Retention & Security

  • Retention Policy: We retain your data only as long as necessary for business, legal, and compliance purposes. When no longer needed, data is securely deleted or anonymized.
  • Security Measures: We implement encryption, access controls, and security monitoring to protect personal data. However, no system is 100% secure.

7. AI, Automation, & User Responsibility

  • JD&CO uses AI-assisted tools to generate content and automate marketing.
  • Users remain responsible for reviewing AI-generated content before publishing.
  • AI outputs do not guarantee compliance with industry regulations or copyright laws.

8. Third-Party Dependencies & Service Disruptions

  • Our services rely on Airtable, Make, SpyFu, and other third-party platforms.
  • We are not responsible for service outages caused by third-party changes, policy updates, or system downtime.
  • If disruptions occur, we will make reasonable efforts to restore service, but refunds will not be issued due to external failures.

9. Children’s Privacy & Age Restrictions

  • Our services are not intended for children under 13 (U.S.) or 16 (EU).
  • We do not knowingly collect personal data from minors. If discovered, such data will be deleted.

10. International Data Transfers

  • Data may be processed in the United States and other jurisdictions.
  • If international transfers occur, we comply with Standard Contractual Clauses (SCCs) or other legal mechanisms to safeguard data.

11. Policy Updates & User Notification

  • We may update this Privacy Policy as needed.
  • If significant changes impact user rights, we will notify users via email or website updates.
  • Users are encouraged to review this policy periodically.

12. Governing Law & Dispute Resolution

  • This Privacy Policy is governed by the laws of Utah, USA.
  • Any disputes shall be resolved in Utah courts, unless otherwise required by applicable law.

13. Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

  • https://lightpost.ai/contact

By using our services, you acknowledge and agree to this Privacy Policy.

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